Uptime and Reliability
99.9% uptime guarantee, and 100% customer satisfaction promises, bode well for those who want their site to run smoothly, and want excellent service. You can expect your site to run quite smoothly with this host, and you are not going to run in to issues with slower than average speeds; with many servers in place, your site should operate and load quickly, and you should not have too many problems with downtime, if you have customers who are outside of the US.
Hosting Plans and Tech Features
Plans, Apps and Features Rating:
Control Panel and Software
You receive unlimited domains, varying levels of disk space and bandwidth based on the plan you choose, dedicated ssl, continuous support, a dedicated IP, email hosting, php, and other online security measures are in place. In terms of the control panel, you will work with c panel when you choose hosting with WestHost. Not only are the apps extremely easy to work with, but you can also modify your site quickly and easily, and you can keep track of site visitors, and other critical data, when you use this to host your online site.
Support Performance
24/7 support is provided over the phone; and, you can reach the online chat most times of the day, as someone is always on to help customers. You can use email support as well, but tickets do take on a priority system, so if it is not critical, you can wait up to a day for a response. You can use online FAQ pages, and support, to answer the questions you have if you are dealing with any issues on your site as well.
Pricing, Value and Renewal Fees
If you are a small business owner, $4 is rather cheap; the fact that this comes with a CMS in place, means you can keep track of how happy or disappointed your customers are as well. Cloud hosting and dedicated hosting is also offered, for a higher price, but does provide you with the guarantee your site won't go down. For a low entry level price, and the ability to keep track of your customer satisfaction, WestHost offers a fairly good deal, to small business owners who need online hosting.
Conclusion: Do we recommend WestHost?
Prices from:
$1.99 (Renews $8.00)
The price is right for most small business owners. You have various tiers to choose from as well, based on how much you want to spend. For a small business owner, who has limited resources, and wants pretty reliable hosting, you will get it from them. A trusted host, and WestHost provides pretty good customer service, so you can keep your site up and running at most times.
WestHost Pros
- Good in all aspects
- Excellent entry-level price for 1st term
- Decent customer support
- Reasonable quality
WestHost Cons
- Nothing exceptional, great or outstanding about WestHost
- Renewal prices rather high compared with features
