IX Web Hosting Editor's Review
IX Web Hosting Company Overview
Since 1999, IX web hosting has been providing Linux and Windows based plans to customers; and, with over 500,000 customers, shared hosting, as well as VPS plans, have become quite popular through this host. Plans begin at only $3.95 a month, and include unlimited bandwidth and storage, free domain registration, and your choice of Windows or Linux hosting. Customers are guaranteed uptime of 99.9%, and have the 7 day walk away option at any time, along with the 30 day trial period, to try the host.
"Dedicated Hero Support," is what IX calls their online customer support, and this distinguishes them from other hosts. It basically provides each client, their own individual support person; manned 24/7, their US based support center, is always available to answer questions, and assist customers, as they need help.
Starting at only $3.95 a month, customers can choose hosting on either Windows or Linux. Unlimited bandwidth, free domains, sub-domains, and site builder assistance, are all included in the rate; PHP, mySQL, Perl, CGI, Real Audio and Video, and Quicktime are all supported. And, for Windows customers, MS SQL and ASP are also supported. Free advertising coupons, e commerce and script support features, and other bonuses, make the plan even more affordable to customers. The 99.9% uptime, free prize guarantee, and 30 day money back guarantee, are also provided to all customers.
Reliability and Performance
Several fibers and carriers are monitored 24/7, and regular customer back ups are provided to all customers. The state of the art data center is monitored at all times, and provides customers the 99.9% uptime guarantee.
Features and Control Panel
H-Sphere, is a self developed software customers will be using. The intuitive system, operates with icons, making it simple to understand, and even easier to use. From invoice management, to email account management, or adjusting auto responders, it can be done with the click of an icon, in virtually no time at all.
The 1-1 support person, allows you to bypass wait times, and get to a dedicated responder; this surpasses the support available with most every other host online. Your "super hero" is a person who is highly trained in all aspects of hosting, and can answer questions from billing to setting up a new account. On your control panel, you can see your superhero's name, and contact email or phone number, to reach them directly; a ticket system, web chat, and huge online knowledge database, are also features provided with IX support.
The high quality provider, features a slew of hosting options; and, the Windows support, is an added bonus which not all hosts provide for customers to choose. At even a low $3.95, not many other hosts provide as much as IX, nor do they provide the bonuses customers will receive with their hosting packages. Money back guarantee, personal support, and 99.9% uptime guarantee, are all provided at a low price point. Outstanding customer support eliminates frustration, and an easy to follow, icon control panel, make operation of your site, and modification of features, a breeze even for the individual who has basic knowledge of hosting.
Screenshot of IX Web Hosting's web site